Shipping & Delivery

Delivery Options

We currently offer Standard Tracked Shipping for all orders.

United States

 

Canada

 

United Kingdom

 

European Union

 

Australia

 

At this stage, we do not offer express shipping.

Order Preparation

Most orders are carefully prepared and shipped within 5 business days after the order is placed.

During peak seasons, new collection launches, public holidays, or periods of high order volume, preparation may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Duties & Taxes Included

For orders shipped to the United States, Canada, United Kingdom, European Union and Australia, duties and import taxes are included in the price paid at checkout.

This means you should not be charged additional import duties or customs fees upon delivery.

If there are any issues with customs clearance or import charges, please contact us with your order number and delivery notice, and we will assist you with the logistics provider.

Please note that additional costs caused by incorrect delivery information, refusal to accept the parcel, failed delivery attempts, or failure to complete required delivery communication are not covered.

Tracking Your Order

All orders are shipped with tracking.

Once your order has been dispatched, you will receive a tracking link by email.

Please allow up to 48 hours for tracking information to update after dispatch.

Delivery Address

Please make sure your shipping address is complete and correct before placing your order.

We are not responsible for delays, failed delivery, returned parcels, or additional costs caused by incorrect, incomplete, or undeliverable addresses.

If a parcel is returned due to an incorrect address, failed delivery attempt, refusal to accept the parcel, or failure to complete delivery communication, any reshipping fees or related costs will be the customer’s responsibility.

Delivery Restrictions

We currently do not ship to:

· PO Boxes

· Military addresses

· Mail forwarding addresses

· Temporary residence addresses

· Restricted or sanctioned regions

Please provide a complete residential or business address at checkout.

Delayed Parcels

Delivery times are estimates only and may vary depending on destination, customs clearance, local courier service, public holidays, weather conditions, peak seasons, or unexpected logistics delays.

If your tracking information has not updated for more than 10 business days, please contact us with your order number and we will help check the status with the logistics provider.